WELCOME TO CHALLENGER
Challenger is a leading outsourcing specialist, delivering commercial cleaning, housekeeping, staffing and facility solutions nationally.
With over 25 years’ experience, our continued growth and success extend from our ability to deliver a full suite of cleaning solutions across a diverse range of environments and our constant strive for excellence. Everyday Challenger service hundreds of hotels, aged care, commercial, food production, education, retail and government facilities.
Our broad cross-section of experience has allowed us to develop stringent and site-specific cleaning programs that are tailored to our client’s needs.
Our compliance team ensures we are up to date with regulations and policy developments within each industry to allow for continuous improvement in our systems, procedures, and service delivery.
Finally, we offer our clients value in one critical area that our competitors can’t. By partnering with us, your team, visitors and clients will enjoy the level of experience and presentation standards you would receive in a five-star hotel.
INDUSTRIES & SERVICES
It has been a pleasure working with Challenger. They have been our Public Areas’ contractors for over a year now and I couldn’t speak highly enough about their service and commitment to our hotel.
The team is professional, responsive and flexible, always dealing with our enquiries in a timely manner.
I would like to highlight and say a big thank you for all the support Drasko and the team are giving us during COVID time. They have been doing a great job cleaning our quarantine rooms.
I would have no hesitation in recommending Challenger as contractors for their exceptional service.
City Holdings, Target Stores
I have found Challenger to be professional and collaborative in the manner in which relationships and operations are delivered, particularly at a senior and administrative level. The focus on engaging with your teams and taking on feedback has been constructive, with a genuine effort to want to improve service delivery and outcomes which are aligned with City & Target expectations.
National Cleaning Manager
Challenger came up in conversation this morning in relation to a hotel clean following a positive COVID case. As usual, Challenger were up to the challenge. Great work!
Group General Manager, Risk, Safety & Environment
Novotel and Ibis Sydney Darling Harbour
I cannot speak highly enough of the support and service we have received from Challenger Services at Novotel and Ibis Darling Harbour.
In a world adjusting to the COVID-19 pandemic and the impact it has had on our lives and businesses, our hotels were among the very first in NSW to take returning international travelers into mandated quarantine.
While navigating this very different business of accommodating and caring for guests who are placed in the extreme situation of 14days in isolation in a hotel room, there was also the safety and care of our teams and guests to be considered. So we engaged Challenger Services to clean and sanitize all rooms after quarantine use.
Challengers process of stripping out all rubbish, debris, linens and bedding then sanitizing of touchpoints and finally fogging of all surfaces and areas in the rooms ensures that rooms are thoroughly sanitized for future guests. This also assures our teams know they are safe to enter and work in the room.
Mirco and the team are methodical and organized. When asked to meet a time frame they have never let us down. They are responsive, professional and detailed.
I am impressed with a company who has innovated to service a business need that is so necessary at this time. I have no hesitation in recommending their services to anyone.
Complex Executive Housekeeper