Our approach

At Challenger, we take compliance very seriously. For our clients, this means their brand and reputation are not only protected by their strategic partnership with Challenger, they are enhanced. We achieve this through our exemplary service delivery and by adhering to best practice pricing and labour models. For our employees, this means their wellbeing, remuneration and professional development is not only something we consider a chief concern, but a responsibility. We achieve this by diligently examining procedure, requalifying for certifications and investing in the training and development of our staff.

Certification & Compliance

Challenger has developed a comprehensive Integrated Management System which encompasses Environment, Quality and Work Health and Safety Management. This system is continually updated to ensure latest operating processes and procedures are implemented as well as compliance with industry and government standards. Challenger is certified to ISO standards across Quality, Environmental and Occupational Health and Safety systems. This enables continuous improvement in service standards, skills, training and systems allowing us to create value for our clients and deliver results with synchronised precision.

  • ISO 9001
    Quality Management Systems
  • ISO 14001
    Environmental Management Systems
  • AS/NZ 4801
    WH&S Management Systems
  • HACCP
    Food Safety Management Systems

Resourcing

We know that our employees, clients and the community as a whole expect us to be responsible corporate citizens. It’s a challenge we gladly accept and take very seriously. That’s why we strive to provide exemplary facility services that are precision-driven, safe, economical and in accordance with all relevant environmental statutory regulations.

Training

Our greatest asset is our staff, and by empowering them, Challenger is able to reach new heights of excellence as a strategic outsourcing specialist. We provide our team with precision-focused training, as well as opportunities for recognition and reward. We not only value, we also regard their health and safety with paramount importance. As a result, we have some of the most highly trained, highest-qualified staff available in the cleaning and labour market today.

At Challenger, we believe in dignity, respect and the empowerment of our team. That’s why our highly trained staff can satisfy the most exacting of needs with synchronised precision, every time. Combined with our focus on high ethical standards, customer service, safety and environmental sustainability, you’ll have peace of mind knowing you’re in good hands.

Safety

We ensure that our service is provided with a view to mitigating risks and potential hazards within our workplace and on our client’s sites. Having precise and exacting standards keeps everyone safe and businesses running smoothly.

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